Legal

Privacy Policy

Last updated: June 2026

Team Flawless ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through our forms.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number when you submit a booking or contact form
  • Event details such as date, location, and party size
  • Any additional information you include in your message

We do not collect payment information directly — all payments are processed securely through Stripe, which has its own privacy policy.

How We Use Your Information

We use the information we collect to:

  • Respond to your booking inquiries and contact messages
  • Schedule and confirm consultations and appointments
  • Send you service-related communications
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate this website:

  • Formspree — processes form submissions. View their Privacy Policy.
  • Supabase — securely stores booking requests and form submissions. View their Privacy Policy.
  • Stripe — processes payments; card data is handled by Stripe and never stored on our servers. View their Privacy Policy.
  • Vercel — hosts this website. View their Privacy Policy.
  • Google Analytics — helps us understand how visitors use the site (page views, traffic sources). Subject to Google's Privacy Policy.
  • Google Fonts — loads fonts for this site. Subject to Google's Privacy Policy.

Cookies and Local Storage

This website uses browser local storage to save your shopping cart between visits. We use Google Analytics to understand how visitors use our site (such as page views and traffic sources); it sets cookies or similar identifiers for this purpose. We do not use advertising cookies, and we do not sell your data.

Data Retention

We retain your contact information only as long as necessary to fulfil your request or as required by applicable law. You may request deletion of your data at any time by emailing us at info@teamflawless.com.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@teamflawless.com.

Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@teamflawless.com.